Are you experiencing something that's not listed on our site? Click ‘Sync configuration’ after entering the Settings menu, and try restarting the kiosk by choosing ‘Reboot kiosk’ in the same menu.
If this doesn't solve your issues, please reach out to the Deligo Support Team for further assistance: our team is available between 8:00 AM - 18:00 PM CET to help resolve any issues you may encounter. You can contact us via email at support@deligovision.com or through our WhatsApp support channel at +44 7760 438 900 (messages only – voice calls are not available). Please note that images and videos are best shared via WhatsApp.
⚠️ When contacting support, please provide the following:
- name of your location,
- the serial number of the kiosk,
- a detailed description of the problem, including any error messages displayed,
- and the troubleshooting steps you've already taken.
This will help us diagnose and address the issue more efficiently.