Error message at the bottom of the screen:

If you see this error message at the bottom of the screen: “(VENDOR) POS API ERROR - Please contact support”, start with a simple reboot (Settings menu → Reboot kiosk).

If the reboot doesn’t solve the issue, we’ll need to reach out directly to the POS vendor, as this issue typically involves communication with their system. 

They will likely need to investigate and resolve the matter from their end. For assistance, please contact our support team, who can facilitate communication with your POS vendor.